Postage

 

DO YOU OFFER FREE POSTAGE?

We sure do!  Our Australian customers enjoy free postage within Australia on all items.

We look after our International customers as well, with all orders receiving discounted shipping.

DO YOU SHIP OVERSEAS?

Yes!  We ship via Australia Post Airmail WORLDWIDE!

To find out how much postage costs for a particular item, just select the Postage option, find your Country and the price will be displayed for you.

 

Send An Item As A Gift

 

Any of our products can be sent as a gift to anyone, anywhere in the world, at NO extra cost to you*

PLACING A GIFT ORDER:
1. Please advise me when you place your order that it is intended as a gift.
2. Please include the short message you would like on the gift card when you place your order.
3. Please ensure you select the country where the gift is being sent to when you choose your shipping option; and remember to add the gift recipients full name and address.

* the only additional cost you may incur is the additional postage amount if the recipient lives Internationally (but it will still be a lot less expensive than sending the gift yourself)

Note:  If you do not select the correct country of delivery at the time you place the order, you may receive a request to pay the difference in postage (ie, if you select Australia, but the gift recipient lives in Canada, then you would be asked to pay the postage difference)

 

Shipping Policy

 

Orders will be posted by Australia Post on the same or next business day after receiving full payment.
All items are in perfect condition when they leave our hands at the post office. Every care is taken to ensure products are delivered in the same condition.  Aus2u cannot be held responsible for damage occurred whilst in transit.

 

Payment Policy

 

We offer a range of payment options to suit all buyers from around the world: PayPal, Credit Card, Debit Card, AliPay, AfterPay, and Direct Bank Deposit are the available forms of payment.
Goods must be paid for in full prior to shipping.

 

Returns Policy

 

Our products are all Brand New.

While every effort is taken to show the exact colours of the products, sometimes the lighting can affect the look of the item on a photo compared with the reality.

Returns accepted within:  10 Days of receiving the item
Refund given as:  Exchange or Refund
Return shipping paid by:  Buyer (for all change of mind situations)


In the rare case of order discrepancies, or where the quality of the goods is unacceptable, the customer must notify Aus2u within 3 working days of receipt of the goods, and Aus2u will arrange to have the goods returned and either an exchange or refund (plus the cost of return postage) will be provided to the customer.

Goods Warning Statement
All items are in perfect condition when they leave our hands at the post office. Every care is taken to ensure products are delivered in the same condition. Aus2u cannot be held responsible for any damage occurred whilst in transit.